Student Involvement in Quality Assurance Process

This book aimed to suggest a model of the activities that Higher Education students undertake when they involve themselves in the Quality Assurance Process (QAP) in their institutions. Also, it aimed to identify the factors that may influence the extent and the quality of student involvement. The data was collected from a case study university in order to test the theoretical proposed model. A mixed methods approach was used, the data was collected by using the web-based questionnaires, interviews and focus groups. The findings showed that the proposed model is confirmed and the students could participate in the QAP by carrying out three salient activities, these were involvement in responding to QA questionnaires; involvement in QA-related committees at School, College and University levels; and involvement in direct QAP procedures. Moreover, ten factors were revealed that could impact on student involvement in the institutional QAP. The findings affirmed the importance of student involvement in the institutional QAP and this practice should be given considerable attention in order to increase the extent and the quality of student involvement.