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This volume contains the full papers presented at HCI 2004, the 18th Annual Conference of the British HCI Group, a specialist group of the British Computer Society. People and Computers XVIII includes leading edge discussions outlining the latest research results and novel systems from the foremost research and development groups and laboratories throughout the UK and Europe. Themes covered include mobile devices, multimedia and hypermedia, wireless applications, collaborative working, graphics and virtual reality. The papers presented in this volume aim to have a strong industrial and commercial focus including contributions from leading figures from both the research and business sectors. This year s theme, Design for Life, focuses on quality applications that make a difference to real people such as: Interactive technology supporting work, leisure, health, education and communities; universal design that recognizes diverse user groups, including younger and older users, and wider global markets; sustainable development.