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Measure What Matters - Online Tools For Understanding Customers, Social Media, Engagement and Key Relationships

Jazyk AngličtinaAngličtina
Kniha Pevná
Kniha Measure What Matters - Online Tools For Understanding Customers, Social Media, Engagement and Key Relationships Katie D Paine
Libristo kód: 04345605
Nakladateľstvo John Wiley & Sons Inc, apríl 2011
In an online and social media world, measurement is the key to success If you can measure your key b... Celý popis
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In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results. Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies.* Based on hundreds of case studies about how organizations have used measurement to improve their reputations, strengthen their bottom lines, and improve efficiencies all around* Learn how to collect the data that will help you better understand your competition, do strategic planning, understand key strengths and weaknesses, and better respond to customer preferences* Author runs a successful blog and serves as a measurement consultant to companies such as Facebook, Southwest Airlines, Raytheon, and Allstate Don't draw conclusions or make key decisions based on guesswork. Instead, Measure What Matters and the difference will show in the most important measure: your bottom line.

Informácie o knihe

Celý názov Measure What Matters - Online Tools For Understanding Customers, Social Media, Engagement and Key Relationships
Jazyk Angličtina
Väzba Kniha - Pevná
Dátum vydania 2011
Počet strán 272
EAN 9780470920107
ISBN 0470920106
Libristo kód 04345605
Nakladateľstvo John Wiley & Sons Inc
Váha 470
Rozmery 164 x 238 x 26
Darujte túto knihu ešte dnes
Je to jednoduché
1 Pridajte knihu do košíka a vyberte možnosť doručiť ako darček 2 Obratom Vám zašleme poukaz 3 Knihu zašleme na adresu obdarovaného

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