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This informative work critically examines the political and economic causes of change in the U.S. Post Office while vividly revealing the problematic nature of work in contemporary organizations. Vern K. Baxter presents an in-depth case study, addressing the important theoretical issues related to employment, industry restructuring, technology, and the political process of change. The volume will be invaluable for researchers and professionals interested in the sociology of work and organizations and in public administration.