Doing It Right the First Time

The ultimate guide to identifying and reducing mishaps--both at work and in life Your mistakes need not be a fact of life. We can all learn to make fewer of them. In Do It Right the First Time, world renowned personal improvement guru Gerard Nierenberg shows us just how we can reduce the number of errors we make--both in and out of life and the workplace. Nierenberg's Error Awareness System teaches us how to increase our sensitivity and cut down on the errors we make--and guard against those made by others that affect us. He shows us how to identify the causes of our errors, how to deal with them--and most importantly--how to prevent them from recurring. Packed with real-life examples, discussion questions, checklists, and helpful exercises, Do It Right the First Time covers: Ways to reduce errors in critical thinking and judgment Improving memory Recognizing patterns in error How managers and supervisors can reduce errors--awareness and action, effective feedback, quality control, with no shame, no blame Concentration and accuracy--focusing on the job at hand Clerical errors and what they cost--understanding transportation, omission, insertion, repetition, substitution How to turn mistakes into benefits For all professionals, academics, and businesspeople, including managers, supervisors, and anyone who simply wants to reduce the number of errors in his or her life, this unique book is indispensable.