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Why is it we don't see more wisdom at work? Perhaps it's because we're afraid to do things wrong. Ron Donovan has been doing things wrong in more work situations around the globe than you might believe is humanly possible. He's learned how to get the good stuff out of every failure--whether it's in the back of an ambulance, at the helm of a freighter, or in the boardroom of a corporation. In this lighthearted yet serious book, Donovan shares his highly personal stories of how small change is actually big change in disguise. If you have spent more than a week working in an organization, you'll want to read this book to learn how to get comfortable with the very small changes that feel "wrong," but which really make a positive difference in people's lives. Among his contrarian wisdom: . Negotiate so the other person wins . Hire an unqualified person . Bureaucracy is your friend Read this book to learn how Donovan went from commercial salmon fishing in Alaska to international consultant.